After creating a checklist, you can add questions to the checklist. 


The creation of a question follows the workflow:

  • Creating a draft question (Create)
  • Publishing the question (Publish)


Important: A question will not be visible until you publish it. That allows you to keep working on a question (draft) without users seeing it.

Questions cannot be deleted for audit reasons, instead, they can be archived. Once published, questions can be modified by editing them.


To create a new question:


1. Go to the Menu > Questions & Variations > Create Question / Variation



2. The Create Question window is displayed.




3. In the Question text field, enter the text to be shown or displayed to the user

Example: "Booking confirmation is attached"


4. Select the answers that should be available to the user

Note: By default, the answers "Yes", "No", and "N/A" are selected. You can deselect "No" and/or "N/A" answers if you wish. However, you cannot deselect "Yes".





5. Select the applicable checklist



There are 3 options available as follows:

  • All checklists (including IATA Official checklists): To display the question when using all checklists i.e. including IATA and custom checklists
  • All custom checklists:  To display the question when using custom checklists i.e. will not be displayed when using IATA checklist
  • Specific checklists: To display the question only when using selected checklists. Example shown below.



6. Select the Checklist area as Documentation or Packaging. Default selection is Documentation.




7. Select the Relevant To area. The available choices are:

  • Entire DGD: To display the question in the Form section (single instance per DGD only)
  • Dangerous Good: To display the question at the Dangerous Good level i.e. for each UN number (multiple instances per DGD possible)
  • All Packed in One: To display the question only for All Packed in One i.e. for each APIO (multiple instances per DGD possible)
  • Overpack: To display the question only for Overpack i.e. for each Overpack (multiple instances per DGD possible)    



Note: Entire DGD is selected by default.




8. Select the Section where the question should be displayed. The available choice depends on the Relevant To area selected.


For example:


A. When Entire DGD is selected, the available options are:

  • Header & Footer
  • Additional Handling
  • Air Waybill
  • Form Variations/Special Provisions




Note: These are the various sections on the DG AutoCheck checklist





B. When Dangerous Good is selected, the available options are:

  • Identification
  • Quantity and Type of Packing
  • Packing Instruction & Authorizations
  • Row Variations/Special Provisions



Note: These are the various sections on the DG AutoCheck checklist




C. When All Packed in One is selected, the available options are:

  • All Packed in One
  • Additional Handling
  • Air Waybill
  • Form Variations/Special Provisions




Note: These are the various sections on the DG AutoCheck checklist




D. When Overpack is selected, the available options are:

  • Overpack
  • Row Variations/Special Provisions



Note: These are the various sections on the DG AutoCheck checklist




9. Select the Placement to specify where the questions should be placed. The available options are: "Before IATA Questions" and "After IATA Questions".

Note: "After IATA Questions" is selected by default



10. Under Shown when you can specify the condition(s) when the question must be displayed

Note: It is not mandatory to specify condition(s). To ensure the question is always displayed, you can leave this unselected. 



The following criteria can be used to choose the trigger condition:


  • UN Number(s)
  • Class / Division
  • Packing Group(s)
  • Packing Instruction(s)
  • Special Provision(s)
  • Aircraft Type
  • Shipment Type
  • Departure
  • Destination
  • Anywhere on route: will match on any of Departure, Destination or Transit point
  • Operator


To add a condition value, click the edit button



This will open the input box



Select the type of logical comparison you want to make.

 

Start typing in the input box, and the list with values matching your data will drop down.


When the desired value is displayed, make sure you select the item you want to include from the drop-down list.

It will appear below with a trash can icon next to it. This indicates the value is selected.

You can remove the entry by clicking the trash can icon.


Once you have selected all the desired values, click Save. 



Select the type of logical comparison you want to make.



In the below example, the question will be shown when ANY of the UN numbers is "UN1263", departure airport is "DXB" and if Operator is "Emirates".




10. You can also specify the validity period during which this question will be displayed. This is optional and you can leave it blank to be shown always.



9. You can enter any comments (optional) and the click Save & View to to be able to next  publish the question

To continue to stay in the Edit mode, click Save 

To exit without saving the change, click Cancel 


Note: Once saved the question is in draft state, it will not be visible to users until you publish it.